Automate, organize, and optimize your service contracts with TEN4.
TEN4 makes managing them easy by automating your contract tracking,
recurring billing and recurring job scheduling—ensuring nothing slips through the cracks.
Creating and managing service contracts is simple, flexible and designed to suit your company’s unique needs.
Set service intervals, number of visits, billing frequency, rates, and include details like covered equipment, labor, travel, special notes or attachments.
Choose recurring billing (e.g., monthly) or trigger billing after each completed job. See which items are not included in the contract—like extra parts or services—so they can be additionally billed.
Know exactly which equipment is covered and view its full service schedule including upcoming visits, and maintenance history.
Schedule all recurring jobs due for the month in one step.
See the full picture of what's covered, service history, billing status, renewal timelines and more, keeping everything transparent and easy to manage.
Clients get automatic reminders before upcoming jobs and renewal dates, reducing missed visits and encouraging timely renewals.
Set up recurring invoices and service appointments with ease.
See a full history of completed service jobs and upcoming schedule.
Schedule all recurring jobs due for the month in one step.
See upcoming contract expirations for proactive renewals.
Send alerts for upcoming jobs to reduce cancellations.
Synced to QuickBooks Online, TEN4 ensures proper contract billing with instant financial synchronization.
Keep a record of past invoicing details and payment status.
Store relevant records, manuals, and notes within each agreement for easy to access to important information.
Unlock measurable returns with intelligent contract workflows. Our platform is designed to minimize administrative overhead, reduce missed appointments, and optimize recurring revenue.
Automating scheduling, billing, and renewals can cut manual coordination time by up to 60%.
Batch scheduling lets dispatchers create well-structured routes and assign technicians as far in advance as needed, ensuring a well planned job. With instant access to service history, notes, and attached documents, technicians arrive fully prepared to complete each task efficiently and accurately and meet service level agreements.
Built-in expiration insights and renewal tools encourage timely agreement renewals and drive consistent revenue retention.
Invoice quicker with QuickBooks-synced billing and payment tracking.
Bill exactly what the contract calls for—no skipped charges, no missed parts, no guesswork. With automated billing every job gets billed in alignment with its contract terms.
Stay ahead of service schedules with built-in views of upcoming due service visit—preventing delays, missed jobs, and last-minute scrambles.
Clear communications around service timing and contract status lead to smoother customer experiences.
* ROI results may vary based on industry, service models, and implementation approach. Figures cited are illustrative and based on aggregated data and case studies.
Stay ahead of contract commitments, minimize missed appointments, and ensure smooth billing, all from one powerful platform. Elevate your field service operations with automated contract management that improves efficiency and reliability.
See all of TEN4’s features designed for your business.
| Industry | Common Contract Types |
|---|---|
| HVAC Maintenance | Seasonal tune-ups, emergency service plans |
| Lawn Care | Scheduled mowing, trimming, edging, seasonal services |
| Generator & Power | Load testing, fuel system checks, routine maintenance |
| Industrial Equipment | Preventative maintenance, service plans |
| Facilities Management | Elevator/fire inspections, janitorial schedules, building systems checks |
| Office Equipment | Scheduled cleaning and inspections, preventative maintenance |
| Restaurant/Kitchen | Equipment maintenance, cleaning schedules, warranty support |
| Medical Equipment | Calibration & safety testing, sterilizer maintenance, compliance testing |
| Pool & Spa Service | Weekly cleaning, chemical balancing, seasonal prep |
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Service contract management software helps businesses create, track, and manage service agreements with their customers. It automates key tasks like scheduling recurring services, tracking contract terms, managing billing cycles, and monitoring equipment tied to contracts. By centralizing all contract-related data, it reduces manual work, minimizes missed appointments, and ensures accurate invoicing—making it easier to deliver consistent service and maintain long-term customer relationships.
TEN4’s contract feature streamlines and automates the handling of many different contract types commonly used in field service operations. For example:
TEN4 offers flexible billing options to suit your business needs:
Per-Service Billing: Automatically generates invoices after each completed service job, based on the contract’s predefined rates.
Periodic Billing: Bills customers on a regular schedule (e.g., monthly, quarterly).
This flexibility ensures your billing is aligned with your company’s contract terms and policies.
Yes, the Service Contract Management feature allows you to track both service history and equipment associated with each contract. This includes:
Detailed Service Records – View a complete log of all service jobs performed under a specific contract, including dates, technicians, job notes, and work performed.
Linked Equipment Profiles – Associate individual pieces of equipment with contracts to monitor their maintenance schedules, warranty status, and service history.
Future Job Scheduling – View upcoming service jobs due under each contract and proactively schedule them in advance. For example, you can book all your service calls for the next month in one go, ensuring nothing slips through the cracks and your team stays ahead of the curve.
This level of visibility helps ensure accountability, improves planning, and supports proactive service delivery.
Yes, the mobile app provides field technicians with quick access to essential contract details while on the job. Users can instantly see whether a customer has an active service contract and view any relevant information tied to the specific work order they’re handling.
While the mobile app is optimized for on-the-go visibility, full contract management—including creation, editing, and reporting—is primarily handled through the main web application. Access to contract information is also governed by user permissions, ensuring that sensitive data is only visible to authorized personnel.
