Efficient Technician Scheduling
- Quickly book service calls with up to date customer information and service history and your fingertips.
- Gain fast and efficient service technician scheduling using the drag-and-drop calendar.
- Efficiently see real time job statuses and scheduling availability.
- Sort and organize your schedule and ensure no calls are missed.
Mobile App
- Using their smartphone or tablet, facility maintenance engineers get real-time access to their open jobs, plus important customer data, customer service history and more.
- Track travel and labor start/end times to increase accuracy and efficiency
- Capture customer signatures and convert jobs to QuickBooks Online invoices with the touch of a button.
- Eliminate paper work and unnecessary driving to the office.
QuickBooks Online Integration
Get paid faster when you Invoice in one-click with TEN4’s facilities maintenance billing software. Together, QuickBooks and TEN4 deliver a fully integrated solution to make sure your service management and finance are fully in sync. Use QuickBooks Payments to include a Pay Now button so your customers can pay directly through the invoice. Your books will auto-update and your money will be auto-deposited into your bank account.
Drive New Business
Quoting is integrated to QuickBooks Online professional estimates. Instantly email an estimate to a customer and convert estimates to jobs or invoices with the click of a button.
Automated Alerts & Notices
Keep your customers and team up to date with automated text and email notifications. Create notifications for job status, overdue jobs, parts needed, rescheduled jobs and more. Automate your escalation procedures so you can reduce response time for critical incidents and improve customer satisfaction.
Want to book a trial?
We offer trials so you can take TEN4 for a test run and see how great it is. Sign-up for your 30-Day Free Trial today.
Customer Management
Create and manage customer contacts and service locations. Easily access up-to-date customer estimates, invoices, payment status and service history information. Upload images and documents from any device and keep track of public and private notes.
Keep Track of all Inventory in Real Time
Having the right parts and supplies inventory accessible to your field workers—while tracking usage, cost and price—is essential to efficient facility maintenance inventory management. Track items used on a job to ensure proper billing for each and every billable item. Integrated to your QuickBooks inventory you’ll always know what’s in stock, receive technician requests for needed parts while they’re on-site and get low stock alerts you when it’s time to reorder inventory.
Customize access with full role & user permissions
Create custom access to TEN4 for dispatchers, technicians, service managers, office managers, billing or any other role within your company. Or set access user by user. Share insights with key personnel through controlled access to reports and dashboards.
Improve decision-making
With access to real-time information you’ll always know how your service operations are performing. Visibility into individual job and technician performance, as well as customer data and service history gives you the insight you need to ensure your company is operating at peak performance.
Never lose your important data
TEN4 automatically backs up your data to the cloud and syncs across all your devices.
FAQ’s on TEN4’s Facility Maintenance Service Software
What's Facility Maintenance software?
Facility Maintenance Field Service Management Software provides solutions to the challenges involved with operating Facility Maintenance businesses. It keeps track of the company’s resources, coordinates the work of its service team and ensures proper billing and payment is completed. Effective Facility Maintenance software solutions streamline the full process from estimates/quoting to scheduling, dispatching, work order management, inventory management and billing. It keeps the company and their customers up to date by automating communications. Most of all it improves overall productivity for the company to increase profits.
How can Facility Maintenance scheduling software help my business?
- You’ll save time when mobile teams can access all their job information on their mobile devices and minimize trips to the office or shop.
- It will improve efficiency and give you visibility into your entire operations
- It will automate your inventory tracking and reduce loss
- It will help increases customer satisfaction when they are keep up to date
- You’ll get paid faster when technicians can bill and collect payments from their mobile device
Do I need a QuickBooks Online subscription?
Yes. TEN4 is tightly integrated to QuickBooks Online to provide you with a seamless solution.
How do I get a free trial?
Just click here on this link and we’ll get you set-up. We offer 14-day free trials so you can take TEN4 for a test run and see how great it is. You have the option to connect it to your QuickBooks Online database and use it with your own data, or give it a try with test data.
How do I set-up TEN4 Facility Maintenance Service Software for my business?
Because TEN4 is integrated with QuickBooks Online, your customers, products and services are automatically available when you start. Our start-up wizard takes you through a couple of quick steps and you’re ready to go!
The set-up is quick but is it easy to learn?
Yes! TEN4 is easy to use and our Online Academy (video tutorials and articles) will have you using the system and enjoying its benefits right away. Our support team is also available to answer questions by phone or email if you questions.
What does it cost?
We offer subscriptions based on the number of users that you will need. Check out our pricing page.