TEN4 combines field service management and managed print automation in one complete platform delivering meter billing, contract administration, inventory control and mobile service for the office technology industry.
Simplify your meter collection, billing and service. Strengthen your relationships. Supercharge your cash flow.
Collects meter readings from email-enabled devices, OEM reports, print partners, DCAs, and CSV files.
Manage customers’ devices, plan maintenance, and track device lifecycles.
Build trust with transparent billing. Generate clear, comprehensive meter billing invoices on time, every time.
Manage contracts, renewals, customer data, meters, billing, jobs, documents, and notes, all in one place.
Empower technicians with real-time access to jobs, customer and equipment history, plus optional GPS tracking.
Provide customers with clear, comprehensive meter billing reports attached directly to the invoices. Customize templates to display exactly the level of detail your clients need, from summary overviews to full usage breakdowns.
Streamline billing by capturing device usage data automatically, reducing manual entry errors and saving time.
TEN4 supports multiple billing models, including cost-per-copy and tiered pricing, tailored for office equipment dealers.
Syncs billing, customers and inventory directly with QuickBooks Online for accurate invoicing.
See how TEN4 solves the most common industry headaches with intuitive, user-friendly solutions.
| Industry Challenge | TEN4's User-Friendly Solution |
|---|---|
| Fragmented Systems: Separate tools for service, billing, and inventory | Streamlined Inventory & Service Management: Track parts, service agreements, and job histories with ease. |
| Complex Contracts: Mixed billing types, tiered rates, bundled services | Flexible pricing models for flat rate, per-click, base pricing, and overages. Auto-validates readings and alerts for discrepancies. |
| Manual or Disconnected Meter Collection | Automated meter collection from email-enabled devices, OEM reports, print partners, DCAs, and CSV files. |
| Time Consuming or Inaccurate Billing | Accurate, Hassle-Free Billing with QuickBooks sync: Eliminate double data entry and ensure every invoice is correct the first time. |
| Limited Job Visibility | Real-Time Job Tracking: Stay updated on service status and technician progress at every stage. |
TEN4 gives you real-time visibility into your entire operations, helping you run a more responsive, agile and profitable business. ROI results may differ by company, but typical outcomes include measurable gains in efficiency, cost reduction, and service performance.
Companies report up to 25–30% increase in technician productivity by reducing time spent locating equipment, accessing service history, and managing paperwork.
Access to detailed asset records and service history can boost first-time fix rates by 25% or more, reducing repeat visits and improving customer satisfaction.
Streamline invoicing to reduce administrative time by 20%.
Save time and improve profit margins.
Technicians with mobile access to asset data can identify and recommend upgrades or additional services, increasing revenue per service call.
Automated PM scheduling and asset linking help meet SLA terms, reducing attrition and boosting renewal rates.
Real-time asset tracking and service logs reduce unbilled labor and parts, improving margins by 10–15%.
Faster billing turns usage into cash sooner.
* ROI results may vary based on service and billing models, and implementation approach. Figures cited are illustrative and based on aggregated data and case studies.
TEN4 isn’t just another software provider, it’s the evolution of over 20 years of industry expertise from the makers of Miracle Service® software. TEN4 delivers a modern and affordable cloud-based solution with simple-to-use features designed specifically for office equipment dealers.
What sets TEN4 apart? Seamless, automated integration with QuickBooks Online the world’s leading accounting software ensures your customers, service, meter billing, and financial data stay perfectly in sync to help you grow your business with confidence.
Ready to streamline your billing and boost customer satisfaction? Let TEN4 handle the complexity so you can focus on growth.
Whether you’re managing hundreds of generator units or a handful of high-value clients, TEN4 keeps your service, equipment management and contract commitments on track and profitable.
Office Equipment Dealer Management software delivers a comprehensive, industry-specific solution that integrates Field Service Management (FSM), Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Asset Management, and advanced meter collection and billing tools. This all-in-one platform is essential for streamlining operations—supporting everything from technician dispatch and preventative maintenance scheduling to inventory control, contract profitability analysis, and automated meter billing.
Booking a demo gives you a firsthand look at how our Cloud-Based Managed Print Services (MPS) Software can streamline your operations, automate meter billing, and boost profitability. In just a few minutes, you’ll see how TEN4 simplifies complex workflows and helps office technology dealers deliver smarter service with less effort. It’s the fastest way to see real value tailored to your business.
Just click here to get in touch.
Your customers and inventory are automatically uploaded when you connect to QuickBooks Online. Then our easy to use importer will walk you through importing all your customers’ devices.
Yes. TEN4’s service billing software is tightly integrated to QuickBooks Online to provide you with a seamless solution for invoicing, providing estimates and receiving payment.
Meter collection is fully included in the Meter Pro plan. You can gather readings using any supported method, whether it’s direct from the machine, through OEM reports, or other options. There’s no extra fee for how the readings are collected and automatically imported into TEN4.
The Meter Pro plan covers all listed features and is priced based on the number of devices you manage.
Check out our pricing page for more details.
TEN4 is cloud-based, mobile-friendly, and designed to integrate seamlessly with QuickBooks Online. Start your free 30-day trial today. No credit card required.
