We help service businesses succeed.

While there are plenty of differences between service providers across industries, they share a common goal: overcoming day-to-day challenges and finding innovative ways to become more efficient.

Our app works especially well in the following industries

Appliance Repair

Commercial Cleaning

Elevator Services

General Contracting

Janitorial Services

Junk Removal

Landscaping

Lawn Care

Painting

Pest Control

Plumbing

Tree Care

Window Cleaning

TEN4 FAQ

Do I need a QuickBooks Online subscription?

Yes.TEN4 is tightly integrated to QuickBooks Online to provide you with a seamless solution.

Are there any commitments or contracts?

With TEN4’s monthly subscription you can cancel at any time.

How do I get a free trial?

Just click here on this link and we’ll get you set-up.   We offer 14-day free trials so you can take TEN4 for a test run and see how great it is. You have the option to connect it to your QuickBooks Online database and use it with your own data, or give it a try with test data.

Do I use my own data in the trial?

It is completely up to you. You can connect it to your QuickBooks Online database or use sample TEN4 data.

What happens at the end of the free trial?

At the end of the 14 day free trial, you can sign-up for the plan that meets your needs and your billing will start then. We accept all major credit cards. Subscriptions are billed on 1st of every month. If your trial version is connected to your QuickBooks Online account you can continue with no interruption. If you were using a sample database we’ll reset it for you so you can connect to your QuickBooks account to bring in your live data.

How much does it cost?

We offer subscriptions based on the number of users that you will need.  Check out our pricing page.

What if I need more or less users?

You can switch to a new plan anytime you need to.

Why should I get a demo?

There is a lot of capability to TEN4. By participating in a short 20 minute demonstration you can learn exactly how the product works, ask all your questions and directly evaluate if it’s right for you.It will save you time and if you include others in the demo you will have the benefit of know what your team thinks as well.

Which mobile platforms does the TEN4 mobile app support?

TEN4 can be used on Apple and Android, and the apps are included with your TEN4 subscription.

How do I set-up TEN4?

Because TEN4 is integrated with QuickBooks Online, your customers, products and services are automatically available when you start.Our start-up wizard takes you through a couple of quick steps and you’re ready to go!

Is it easy to learn?

Yes! TEN4 is easy to use and our Online Academy (video tutorials and articles) will have you using the system and enjoying its benefits right away.Our support team is also available to answer questions by phone or email if you questions.

Do I need to download any software?

TEN4 is cloud-based software that can be accessed from any browser. You do not need to download any software all you need is your login.

Are there system requirements?

You only need an internet connection so it will work with all the standard browsers like Chrome, Firefox, Safari and Edge. The mobile apps are available for iPhone/iPad and Android devices.

Does TEN4 have a mobile app?

Yes, TEN4 can be used on Apple and Android devices. The apps are included with your TEN4 subscription.

How do I control which information each employee can see?

You can create custom access to TEN4 for dispatchers, technicians, service managers, office managers, billing or any other role within your company. Or you can set access user by user.TEN4 let you customize access with full role and user permissions.

Can I accept payments from customers?

Using QuickBooks Payments you can include a ‘Pay Now’ button on TEN4 generated invoices so your customers can pay via Visa, MasterCard, Discover and Apple Pay. Your QuickBooks will auto-update and your money will be auto-deposited into your bank account.

Does TEN4 work with QuickBooks (desktop) or any other accounting packages?

TEN4 is designed to seamlessly integrate to QuickBooks Online. Integration to other accounting programs (Sage50, Xero, QuickBooks Desktop and more) is currently in development and we will be announcing them as soon as they become available. Click here to send us your info and be the first to know!

What countries does TEN4 work in?

TEN4 integrates with QuickBooks Online US, Canada and UK versions. Your currency symbol as well as date and time format can all be set accordingly.

How do I import my customers, products and services?

Your customer and inventory lists can be imported from QuickBooks Online with the touch of button, and will remain synchronized to ensure your information is always up to date.

Does TEN4 work in areas without internet connection?

Currently TEN4 does require internet connection.  Offline capability is currently in development and we will be announcing it as soon as it becomes available. Click here to send us your info and be the first to know!

Is my credit card secure? Is my billing information secure?

Absolutely. TEN4 does not store your credit card information.  Payments are processed through Stripe, a 3rd-party, certified PCI Level 1 Service Provider.