Optimized Equipment & Asset Management for Field Service Excellence
Make every job count—TEN4 streamlines every aspect of maintaining, repairing and managing you customer’s assets by ensuring operational efficiency, reduced downtime, and improved customer satisfaction.
Seamlessly track every asset and get full equipment lifecycle visibility across customers, jobs, and service contracts.
Access full maintenance and repair logs for each piece of equipment, so technicians stay informed and aligned.
Automate routine servicing, inspections and preventive maintenance to keep your customers' assets performing at their best.
Track serialized equipment, with seamless linking of accessories for complete asset configuration visibility.
Easily manage warranties, ensuring timely service and replacements and preventing costly errors and missed entitlements.
Maintain detailed records including serial number, model, manufacturer, and installation details. From installation to retirement, track every stage of the equipment’s journey.
Access past maintenance records for each asset with ease.
Include equipment in agreements to ensure seamless servicing and customer support.
Establish relationships between related equipment for better oversight.
Add images to make equipment identification quick and accurate—especially in the field.
Tailor equipment records with all relevant data points.
View associated equipment from customer records, jobs, and service contracts.
Store manuals, warranties, and technician notes.
From small-scale repairs to large asset fleets, our software enables service teams to deliver efficient, proactive, and organized field service management. Say goodbye to manual tracking and welcome automated, smarter asset management that drives productivity and customer satisfaction.
With intelligent asset management, proactive maintenance, and real-time visibility, you’ll be equipped to:
Service companies see benefits not just from internal efficiencies, but also from enhanced service delivery, contract compliance, and customer retention. While individual company ROI can vary, common impacts include:
Companies report up to 25–30% increase in technician productivity by reducing time spent locating equipment, accessing service history, and managing paperwork.
Access to detailed asset records and service history can boost first-time fix rates by 25% or more, reducing repeat visits and improving customer satisfaction.
Automated warranty tracking ensures timely claims and reduces missed reimbursements.
Technicians with mobile access to asset data can identify and recommend upgrades or additional services, increasing revenue per service call.
Automated PM scheduling and asset linking help meet SLA terms, reducing attrition and boosting renewal rates.
Real-time asset tracking and service logs reduce unbilled labor and parts, improving margins by 10–15%
* ROI results may vary based on industry, service models, and implementation approach. Figures cited are illustrative and based on aggregated data and case studies.
Designed for fast-paced service environments, TEN4 is built to help maximize equipment uptime, enforce warranty compliance, and plan for preventive maintenance.
Explore TEN4’s features designed for your business.
| Industry | Equipment | Maintenance & Repair Services |
|---|---|---|
| HVAC & Plumbing | Furnaces, AC units, pumps, water heaters | Seasonal inspections & tune-ups, leak repairs, water pressure checks |
| Generator & Power | Diesel/gas generators, ATS units, UPS systems & mobile units | Load testing, fuel system cleaning, switch servicing, battery inspections, emergency repairs |
| Industrial Equipment | CNC machines, industrial pumps, compressors, conveyors, rental equipment | Preventative maintenance, hydraulic servicing, vibration testing, emergency equipment diagnostics |
| Office Equipment | Printers, copiers, plotters, wide-format printers | Scheduled cleaning and inspections, troubleshooting, preventative maintenance, parts replacement |
| Facilities Management | HVAC & boilers, elevators, access, control panels | Building systems and maintenance, elevator/fire inspections, seasonal prep, sanitation equipment |
| Medical Equipment | CT Scanners, MRI’s, X-Ray machines, ECG monitors, infusion pumps, ventilators | Calibration & safety testing, sterilizer maintenance, compliance testing |
| Restaurant/Kitchen | Commercial ovens & fryers, freezers, dishwashers, ice machines | Emergency cooking equipment repairs, deep cleaning, gas line checks, hood/exhaust maintenance |
Ready to transform your operations? Start your 14-day free trial today.
Equipment and asset management software for service companies is designed to help teams install, repair, and maintain their customers’ equipment—like HVAC systems, generators, medical and security equipment and more.
It enables service providers to:
Generate reports for performance and compliance
Regardless of what equipment you are servicing, this software keeps your operations organized, proactive, and customer-focused.
Absolutely! Whether you’re switching from another platform or starting fresh, TEN4 makes onboarding smooth and hassle-free. Import your existing records with ease.
TEN4 automatically imports your inventory and customer data when you connect with QuickBooks Online, ensuring fast setup and accurate syncing.
If your team needs to manage customer assets, track service history, and stay on top of equipment details, Asset Pro is your go-to plan. It’s designed to help service teams stay efficient, proactive, and organized—perfect for streamlined field service management. Explore our plan options.
Yes. TEN4 is tightly integrated to QuickBooks Online to provide you with a seamless service business solution.
No downloads needed—TEN4 is cloud-based, so you can access it anytime, anywhere with just your login credentials.
